The “black screen” issue when using the Windows App (the newer Microsoft Remote Desktop client) to connect to Ubuntu is a common compatibility bug, especially with Ubuntu 24.04 LTS and GNOME.
Quick Fix: Edit the RDP Configuration
The most effective fix for the new Windows App is changing a specific redirection setting in your connection file. Ask Ubuntu
- Export the Connection: Right-click your Ubuntu connection in the Windows App and select Export to save it as an
.rdpfile. - Edit the File: Open the
.rdpfile with Notepad. - Change Redirection Setting: Find the line
use redirection server name:i:0and change it to:use redirection server name:i:1 - Import & Connect: Save the file, import it back into the Windows App, and try connecting again.

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