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The “Black Screen” issue when using the Windows App (the newer Microsoft Remote Desktop Client) to connect to Ubuntu

The “black screen” issue when using the Windows App (the newer Microsoft Remote Desktop client) to connect to Ubuntu is a common compatibility bug, especially with Ubuntu 24.04 LTS and GNOME

Quick Fix: Edit the RDP Configuration

The most effective fix for the new Windows App is changing a specific redirection setting in your connection file. Ask Ubuntu

  1. Export the Connection: Right-click your Ubuntu connection in the Windows App and select Export to save it as an .rdp file.
  2. Edit the File: Open the .rdp file with Notepad.
  3. Change Redirection Setting: Find the line use redirection server name:i:0 and change it to:
    use redirection server name:i:1
  4. Import & Connect: Save the file, import it back into the Windows App, and try connecting again.

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